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Return & Exchanges

RETURN POLICY

  • Merchandise must be returned within 30 days of receipt.
  • Merchandise must be unworn and unwashed.
  • Merchandise must have all tags attached.
  • Any merchandise purchased at discount or on sale cannot be returned.
  • Gift cards are non-returnable and non-refundable.

RETURNS/EXCHANGES

Exchanges and returns for store credit will be processed free of charge. Returns for a refund to your original payment method (i.e. credit card, Paypal) will require a handling & processing fee of $12.99, which will be deducted from the amount to be refunded. Original shipping charges are non-refundable.

Please follow the return instructions on the packing list included in your package. You must return your items to the address below within 30 days from the day you received your package. Please write your order # on the outside of the package. You will receive your refund in the original form of payment.

Themewaves.com Returns
Order # _________
6510 Test Land
London CIA, CA 96798

REFUNDS

  • Refunds will be processed within approximately 3 to 7 business days after we receive your return.
  • Original shipping charges and are non-refundable.
  • Import duties/taxes and customs fees are non-refundable.
  • All refunds are subject to a $5.99 processing & handling fee, which will be deducted from your refund amount.

STORE CREDIT

  • Store Credit can only be used online at www.themewaves.com.
  • Store Credit cannot be transferred to another person or account.
  • Store Credit may not be purchased and is only provided when previously purchased items have been returned and you have selected “Store Credit” as the refund method.
  • Store Credit may be used to purchase gift cards to our store.
  • Any purchase amounts that exceed the value of the Store Credit will require an additional method of payment for the remaining balance due.
  • Store credit never expires.
  • Store credit is provided in U.S. Dollars.
  • Your use of the Store Credit constitutes your agreement to our Terms.
  • To view your Store Credit balance, log into your account. Your Store Credit balance will be displayed on the “My Account” page.
  • For more information about Store Credit, please contact Customer Support.